Terms & Privacy Policy

Policy documents

These Terms of Use are effective as of January 1, 2026.

Yellow Lambda Technologies Private Limited (operating under the brand name "edvi"), primarily provides an online platform for tutoring services and skill-based courses. Its registered office is at RZ-1/15, Street No. 4, Tughlakabad Extension, and Near Alaknanda Market, Delhi - 110019 (“Registered Office”). Your use of this website (www.edvi.app) or the edvi Mobile Application on Google PlayStore & iOS App Store (the Website and mobile application together referred to as "Websites" and individually a "Website") and the services offered and supplied via edvi (the “Services”), whether as a guest or a registered user, is subject to the following terms and conditions between you and edvi ("us", "we", or "our").

Your access to the Platform is subject to your acceptance of the Platform Terms, and such acceptance of the Platform Terms forms a legally binding agreement between you and edvi (“Agreement”). Please read these Terms and Conditions ("Terms", "Terms of Use") carefully before using the website, as these will apply to your use of the website, and by continuing to use the website, you are deemed to have accepted them. Use of the Website includes accessing, browsing, or registering to use the Website. If you do not wish to be bound by these terms and conditions, you should not continue to use or access the website or use any of the Services.

For the purpose of these Terms of Use, along with any amendments to the same, and wherever the context so requires, “You” or “User” shall mean any natural or legal person who has agreed to become a user of the Websites.

“Agreement” shall mean and refer to these Terms of Use, including any amendments that may be incorporated into it, and the Terms of Use and other Policies available on our Websites.

“Third Party” shall mean and refer to any individual(s), company, or entity apart from the Instructor/Mentor, the User, and edvi.

By accepting the Terms of Use or by registering yourself with us or by providing Your Personal Information to avail our Services or by using the features provided by the Websites, you irrevocably accept all the obligations stipulated in these Terms of Use and agree to abide by them and also give your consent to the collection, storage, processing, disclosure and transfer of Your Information in accordance with the provisions of this Privacy Policy. Accessing the Website through any medium, including but not limited to mobile phones, smartphones, and tablets, is also subject to these Terms of Use. Your use of Our Websites is evidence that you have read and agreed to be contractually bound by these Terms of Use and our Privacy Policy.

We reserve the right to modify or terminate any portion of the Websites or the Services offered by us for any reason and at any time, and such modifications shall be informed to you in writing. To make sure you are aware of any changes, please review these Terms of Use periodically.

1. REGISTRATION

1.1 Use of the Website is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. If you are under the age of 18, you represent that your legal guardian has reviewed and agreed to the Agreement. If you don’t get your parent or guardian to read and agree to the Agreement, you don’t have permission to use the Service. To fully avail the services of the Websites and use it, you must download the app from the ‘Google Play store or iOS App Store’, and verify your phone number. Some features of the ‘website’ are available only to paid users.

1.2 When you register with us, you generally provide (a) your name, email address, location, phone number, password and your ward's educational and skill interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application/Services/products, such as while asking doubts, participating in discussions, submitting projects and taking tests. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information”, and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as 'Information' in this Policy. We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices, and marketing promotions.

1.3 We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Application, Website, or Services or products, so long as the login/access credentials match yours. In order to make the best use of the Application/Website/Services/products and enable your Information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your own credentials.

1.4 You shall, at any time while using the Application/Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of consent is required to be mailed to us at support@edvi.app. In such an event, however, the Company fully reserves the right not to allow further usage of the Application or provide any Services/products thereunder to you.

1.5 Without limiting any other provisions of these Terms, you may not use this Websites for any purpose that is unlawful or prohibited by these Terms and/or any applicable additional terms. Your access to this Websites may be terminated immediately, in our sole discretion, with or without notice, if you fail to comply with any provision of these Terms and/or additional terms, or for any other reason, or no reason.

1.6 Parents/Students are responsible for maintaining the confidentiality of their account and password to access the Platform. Parents/Students acknowledge that their account is personal to them and agree not to provide any other person with access to the Platform and to restrict access to their device to prevent any unauthorized access to their account.

1.7 edvi reserves the right to terminate your account and / or restrict your access to the Platform if it is discovered that you do not meet the Age Requirements and/or the consent to register and use the Platform is not obtained as above. edvi may conduct reasonable verification of age and identity during registration. Parents/guardians are responsible for ensuring that minors access the platform only under their supervision. The Company also reserves the right to accept or reject or suspend, or put on hold your registration on the Website.

1.8 You are responsible for ensuring your device meets the technical requirements for specific skill courses (such as necessary software installations or hardware compatibility) as communicated at the time of enrollment.

2. SUBJECT OF THE CONTRACT, SERVICE DESCRIPTION

2.1 We provide an online skill-learning facility to the students from the Instructors/Mentors registered with us to provide online learning services in a predictable and confident learning environment. edvi operates as a technology platform that connects Parents/Students with independent Instructors/Mentors offering skill-development sessions, based on the screening, prices, feedback obtained from previous users & other such factors. Parents/Students can take demo classes from the Instructors/Mentors shortlisted by them. The company provides one demo class to the students; however, it is at the company's discretion to extend the number of demo classes if necessary.

2.2 As of now, we only provide Instructors/Mentors for online 1-to-1 classes. Only parents’ request to conduct classes with more than 1 kid, the company may agree to conduct such classes after discussing with the internal team. The curriculum and course modules provided may be designed or curated by edvi or instructors. All sessions are conducted live in real-time.

2.3 edvi acts primarily as a technology platform facilitating connections between students and instructors. edvi does not directly employ instructors unless explicitly stated and does not guarantee the performance, quality, or teaching methods of any instructor.

3. USE OF THE WEBSITE

3.1 edvi hereby grants you a non- exclusive, non-transferable, non-sublicensable, limited license to access and use our Website platform on an ‘as is’ basis in accordance with these Terms and Conditions.

3.2 Access to the Websites can be granted at the discretion of the Company. The Company authorizes you to access the Websites solely, to acquire information or enrol/ register, or to be onboarded as Instructors/Mentors in the Websites.

3.3 Except as expressly permitted by the Company, you will not reproduce, duplicate, copy, sell, redistribute, create derivative works, or otherwise exploit the Website, course content or any portion of the Website (including but not limited to any copyrighted material, trademarks, or other proprietary information) for any commercial purpose.

3.4 The Company reserves the right, at its sole discretion, to suspend/ prohibit/ restrict your ability to use or access the Website (or a part thereof) at any time, while the Company investigates complaints or alleged violations of this Terms of Use, or for any other reason, whatsoever, including but not limited to your misusing the Website in any manner.

3.5 – Acceptable Use

Users shall not misuse the Platform, including but not limited to:

• attempting to hack or disrupt the platform

• uploading malicious software

• impersonating another user

• using the platform for fraudulent purposes

• attempting to bypass edvi’s payment system

4.TERMS FOR PARENTS/STUDENTS

4.1 Parents/Students are required to register themselves on the Website. To enroll/register on the edvi, parents/students may be required to provide their name, age, mobile or phone number, and/or address; without limiting the generality of the foregoing, they are required to provide accurate and complete information.

4.2 Parents/Students hereby authorize edvi to use their submitted information to contact them through SMS, e-Mail, WhatsApp, or any other medium not specified. edvi shall also maintain a record of their queries, visit of the Website, and/ or feedback.

4.3 Parents/Students shall ensure that the Information provided by You in the Website's registration form or otherwise is complete, accurate, and up to date. If any Information is untrue, inaccurate, not current, or incomplete (or becomes untrue, inaccurate, not current, or incomplete), or the edvi has reasonable grounds to suspect that such Information is untrue, inaccurate, not current, or incomplete, edvi has the right to refuse or cancel the enrolment of parents/students.

4.4 The Parents/Students shall be given one free Trial/Demo Class by the Instructor/Mentor suggested by edvi. After being satisfied with the demo class provided by the Instructor/Mentor, they may engage the Instructor/Mentor for that session on a fee structure shared by edvi.

4.5 The course services will be provided for a time slot for a minimum of 60 minutes. The extension of classes beyond 15 minutes is chargeable. Any additional paid work requires prior approval via edvi platform

4.6 The course curriculum and number of classes will be decided by edvi and the student/parent mutually. The Instructor/Mentor shall conduct the lesson only in accordance with the assigned student’s curriculum and assessment scheme. In case of confusion with reference to the curriculum/software/materials/books/content or topic, the student/parent can seek help from edvi, by mailing at support@edvi.app or getting in touch with the edvi Coordinator.

4.7 edvi may record sessions for quality assurance, instructor training, dispute resolution, and safety purposes. Such recordings shall remain the property of edvi.

4.8 The conversations between the Instructor/Mentor and the parent/student must be held through proper and authorised channels created/ provided by edvi. It helps us to provide the best services and eliminates the chances of any confusion.

4.9 If the parent/student finds the Instructor/Mentor lacking the teaching skills, the Instructor/Mentor might be changed as per the request and availability. The change in teacher may lead to an increase in the hourly rates. Any increase in the rates will be informed to the parents in advance.

4.10 Any instance of misconduct or misdemeanour by the Instructor/Mentor against student/parent shall be reported to edvi and edvi shall take reasonable efforts to immediately suspend the association of the Instructor/Mentor depending on the veracity of the complaint filed against the Instructor/Mentor. edvi may also report serious misconduct to appropriate legal authorities where required by law.

4.11 The Parent/Student undertakes that all the information he/she provides to the Company on accessing and/or using the Services of the Company is and shall remain true, accurate, and complete at all times.

4.12 edvi shall have no responsibility for any loss or damage caused to computer, tablet, or any other hardware and / or software and/or instrument, including loss of data or effect on the processing speed, resulting from their use of our products and Services.

4.13 edvi may send alerts by email or phone (through sms/call/WhatsApp) to inform you about new service offerings of the company and its subsidiaries/affiliates or other information that we feel might be useful for you.

4.14 Parents/Students agree to process all payments for sessions through the edvi platform. Any attempt to engage an Instructor/Mentor for private lessons outside of edvi will result in forfeiture of fees, and no refund will be provided by edvi.

4.15 Since sessions are conducted live, Parents/Students are encouraged to provide at least 24 hours’ notice for rescheduling. edvi and its Instructors will make reasonable efforts to accommodate rescheduled or makeup sessions within the course tenure, subject to Instructor availability. Rescheduling may be limited or unavailable for short-duration or intensive courses due to their time-bound nature. For short-duration or intensive skill courses, preferred time slots are subject to availability and may not always be guaranteed. Scheduling priority may be determined based on instructor availability and course structure.

4.16 Students and parents must maintain respectful and appropriate behavior during sessions. Any form of harassment, abusive language, discrimination, or inappropriate conduct toward instructors or other participants may result in suspension or termination of access to the Platform.

Student Transfer/ Instructor/Mentor Change Policy

A student transfer can happen under various circumstances such as unavailability of preferred time slots, request for change of Instructor/Mentor, discontinuation of classes from an Instructor/Mentor, Instructor/Mentor pause,etc.

edvi on its sole discretion, can transfer the student, with prior consultation & approval from the student’s parent/guardian.

A detailed Instructor/Mentor handover process is followed to ensure continuity of the student's projects and skill progress.

Please note that transferring to a new Instructor/Mentor may result in a revision of the hourly rates based on the new Instructor’s fee structure, which will be communicated for your approval prior to the transfer.

Instructor/Mentor handover process: Instructor/Mentor Handover Process

5. SUBSCRIPTION AND PAYMENTS

5.1 edvi charges fees for course packages offered to students. The fee is payable in advance for the selected course package. The number of hours of classes to be provided is pre-decided between edvi and the Parents.

5.2 Student/Parent shall pay the fees, as prescribed, via the payment link or in the designated bank account mentioned on the invoice. If there is a default in payment of the fees for a successive period of seven (7) days, the enrolment of the student shall stand cancelled, and the student will not be entitled to receive any further benefit(s).

5.3 edvi reserves the right to revise hourly rates to be charged by Parents/Instructors. The fee structure is revised periodically or upon renewal of course packages.

5.4 If parents do not explicitly consent to the fee revision but begin taking sessions, it will be assumed that they have given their consent, and they will be charged for the classes at the new rate.

5.5 Your payments to Yellow Lambda Technologies Private Limited shall be subject to applicable taxes, including, without limitation, Goods and Service Taxes (GST) and Value Added Taxes (VAT) or other similar taxes as may be applicable in your country of residence/from where you have created your account on the Platform/purchased the underlying Subscriptions.

5.6 We further reserve the right to offer custom plans and pricing (including discounts and / or special offers) in addition to what is offered on the Platform, which includes offering custom billing and payment terms that are different from our standard terms.

5.7 Furthermore, Yellow Lambda Technologies Private Limited is solely authorized to offer discounts/offers, if any, on the Subscription prices. These discounts/offers are auto-applied on invoices whenever available and applicable.

6. LIMITATION OF LIABILITY

The Company, in no event, including but not limited to negligence, shall be liable to you or any other person or entity for any direct, indirect, special, incidental, consequential, exemplary or punitive damages including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, resulting from circumstances, including but not limited to the use or the inability to use the Website and / or Services. The cost of procurement of substitute goods and services resulting from any messages received or transactions entered into through the Website and / or Services; or Unauthorized access to or alteration of your transmissions or data; or any other matter relating to the Website and / or services, including but not limited to the specific learning outcomes or the student's mastery of the skill. The Company shall not be liable for the performance or failures of any third-party software, tools, or platforms utilized during the course of the skill sessions.

7. DISCLAIMERS

7.1 We do not assume any liability for the repercussions of using the application for the purpose of transmitting the User’s personal data to any other User, including, without limitation, loss of data, failure to boot, or other errors in the working of the device on which the edvi application has been downloaded.

7.2 We expressly disclaim any liability for the consequences to you arising because of your use of the system or the services, or the specific instructional methods provided by an Instructor/Mentor.

7.3 We are not responsible for unauthorized access to your data, facilities, or equipment by individuals or entities using the system or for unauthorized access to, alteration, or theft. Corruption, loss, or destruction of your data files, programs, procedures, or information through the system, whether by accident, fraudulent means or devices, or any other means.

7.4 We do not warrant that your use of the system and the services under these terms will not violate any law or regulation applicable to you.

7.5 We do not warrant or guarantee any specific level of skill mastery, academic improvement, or professional outcome as a result of using the Services. The User acknowledges that learning outcomes, skill acquisition, or performance improvements depend on multiple factors, including the student’s participation, effort, prior knowledge, and external conditions, and edvi does not guarantee any specific results

8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless us, Our affiliates and affiliate’s affiliates, officers, directors, and agents, from and against any claim, cost or liability, including reasonable attorneys' fees, arising out of: (a) the use of the Services and interactions with Instructors/Mentors; (b) any breach by You of any representations, warranties or agreements contained in these Terms ; (c) the actions of any person gaining access to the System under a User ID assigned to You; (d) the actions of anyone using a User ID, password or other unique identifier assigned to You that adversely affects the System, the Course content or any information accessed through the System; (e) any unauthorized distribution or commercial exploitation of course materials and curriculum provided through the Services.

9. WARRANTIES AND REPRESENTATION

By the use of this website, you warrant that:-

(i.) You are 18 years of age or older, and that Your use of the Website shall not violate any applicable law or regulation;

(ii.) All registration information You submit is truthful and accurate, and that You agree to maintain the accuracy of such information;

(iii.) You will use the Website solely for your personal learning purposes as a Registered or Non-Registered User, and not for any commercial reuse, redistribution, or other commercial purposes. Any use of this Website or its content beyond personal, non-commercial use is strictly prohibited.

(iv.) The Websites and / or services will not be used in any way that is unlawful, or harms the Company or any other person or entity, as determined in the Company's sole discretion.

(v.) You will not delete or modify any content of the Websites, including but not limited to legal notices, disclaimers, or proprietary notices such as copyright or trademark symbols, logos, that You do not own or have express permission to modify;

(vi.) You will not decompile, reverse engineer, or disassemble the content;

(vii.) You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming", "spamming", "flooding", "trolling", "phishing", and "griefing" as those terms are commonly understood and used on the Internet.

(viii.) You hereby indemnify, defend, and hold us, our distributors, agents, representatives and other authorized users, and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from your use of the Websites.

(ix.) Any material downloaded or otherwise obtained through the Website and / or Services is accessed at your own risk, and you will be solely responsible for any damage or loss of data that results from such download to your computer system.

(x.) You will not:

a. Use the Service available on the Website for purposes of any kind (other than that specified in this agreement); or

b. Use the Website and/or services in any way that is unlawful, or harms the Company or any other person or entity, as determined in the Company’s sole discretion.

c. Post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful, inappropriate component.

d. Impair or damage the Websites and / or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Websites and/or the Services.

e. Submit or present work that is not your own, or that violates the intellectual property rights of others during the course of the skill sessions.

10. REFUND

Skill Course Packages may vary in duration, and not all courses are of 36 hours. For select Skill Course Packages, a 36-hour course is designed to ensure complete learning within the enrolled program. A 70% refund for unused sessions is available only if the student is enrolled in a 36-hour course and the full payment has been made in a single installment.

No refunds will be provided for courses of less than 36 hours or for any course where the payment is made in multiple installments. The 36-hour course must be completed within 120 days from the date of enrollment.

Parents may request to transfer the value of any unused sessions to another course. The remaining balance will be applied to the new course, and any difference in course pricing will be adjusted accordingly.

The 36 hours may be split between two different courses for the same student; however, they cannot be shared between two different students.

After completing the enrolled hours, parents may purchase additional sessions individually on an à la carte basis. These extra sessions will be billed at the standard hourly rate, which is typically higher than the rate included in the course package.

edvi will request the Customer to share bank account details and such other documents (for international transactions), as may be required, to process the refund. All applicable refunds for unused classes shall be paid to the source account from which the payment was originally made, within a period of thirty (30) days and in accordance with applicable FEMA guidelines. Currently, refunds are issued only to Indian bank accounts.

Any refund request will take up to 30 working days to be processed.

The Customer shall be responsible for bearing all charges related to the refund of the fee.

11. INTELLECTUAL PROPERTY RIGHTS

11.1 All information, content, services and software displayed on, transmitted through, or used in connection with the Application, including for example text, photographs, images, illustrations, audio clips, video, html, source and object code, course modules, curriculum, lesson plans, assessment materials, trademarks, logos, and the like (collectively and hereinafter referred to as the “App Content”), as well as its selection and arrangement, is owned by Us.

11.2 These Terms or the Agreement do not and shall not transfer any ownership or proprietary interest in the System to You, except as may be otherwise expressly provided in these Terms or as may be agreed to by and between Us and You.

11.3 We reserve the right to all intellectual property rights in and title to the System, the present or future modifications / upgradations thereof, and standard enhancements thereto.

11.4 You grant edvi a non-exclusive, royalty-free license to use anonymized samples of student-created projects for quality assurance, training, or promotional purposes, unless a parent explicitly opts out in writing prior to such usage.

11.5 Users shall not copy, reproduce, distribute, modify, or commercially exploit any course materials, frameworks, assignments, or projects provided through the Services. Any unauthorized use of such materials may result in termination of access and legal action.

12. Force Majeure

edvi shall not be liable for any delay or failure in performance resulting from events beyond its reasonable control, including natural disasters, internet outages, government restrictions, technical failures, or other unforeseen circumstances.

13. ARBITRATION

13.1 In the event of any disputes or claims arising from the use of the edvi App, please contact us at [support@edvi.app]. Moreover, any such dispute, claim, or controversy, including those related to the breach, termination, enforcement, interpretation, or validity of this notice, or your use of the edvi App and its services, shall be resolved through arbitration in India, before a single arbitrator. The arbitration will be conducted in accordance with the Arbitration and Conciliation Act, 1996, with the venue set in New Delhi, India.

13.2 All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the Parties. The Parties shall have the right to apply to a court of competent jurisdiction to obtain interim injunctive relief in respect of any dispute, pending resolution of such dispute in accordance with Clause 13.1.

13.3 Subject to the arbitration clause above, the courts at New Delhi shall have exclusive jurisdiction over any matters arising out of this Agreement.

14. SEVERABILITY

Any part, provision, representation, or warranty of this Agreement which is prohibited or which is held to be void or unenforceable shall be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof. Any part, provision, representation, or warranty of this Agreement which is prohibited or unenforceable or is held to be void or unenforceable in any jurisdiction shall be ineffective, as to such jurisdiction, to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof.

15. WAIVER

No provision of this Agreement shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by Us. Any consent by Us to, or a waiver by Us of any breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

edvi reserves its absolute right at any time to add, alter, withdraw, modify, change, or vary any or all the terms and conditions of the offer at its sole discretion. The same shall be binding on the customer at all times.

16. Miscellaneous

If any provision of the Agreement is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions. Any notice required to be given in connection with the Platform shall be in writing and sent to the registered office of Yellow Lambda Technologies Private Limited or via email to support@edvi.app. We do not guarantee continuous, uninterrupted, or secure access to the Platform, and the operation of the Platform may be interfered with by numerous factors beyond our control.