These Refund and Cancellation Policies are effective as of Dec 1, 2022.
Welcome to https://edvi.app/ (edvi). edvi is owned and operated by Yellow Lambda Technologies Private Limited (hereinafter referred to as “Company” / “We” / “Us” / “Our”), a company incorporated under the laws of India. We enable and facilitate the dissemination of education by way of bringing together in one platform student engagement, content delivery, administration tools and a wide range of services relating to education technology including the features on our Platform.
Our focus is complete customer satisfaction. Plans change! Emergencies come without an invitation. Sometimes people's mind just change. In the event, if there are any concerns and you required a refund, we are there to help you provided the reasons are genuine and proved after investigation. Please read the fine prints of each package/service before buying it, it provides all the details about the services or the product you purchase. Our Policy for the cancellation and refund will be as follows:
For Any Cancellations please contact us via contact us link or write to us at firstname.lastname@example.org. Classes once scheduled cannot be cancelled and no refund would be provided unless cancelled/rescheduled by edvi. Fees paid for scheduled batches will not be refunded under any scenario, unless cancelled/rescheduled by edvi.
In case of genuine reasons; please write to us at email@example.com. We will investigate the issue and on genuine reasons, refund will be provided in 5-7 working days. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
Bonus to Tutors
Bonus are applicable only when parents are taking 8 or more classes a month.
edvi reserves its absolute right to withdraw and/or alter any terms and conditions of the offer at any time without the prior notice.
If you have any questions about this Refund & Cancellation Policy, please contact us by email: firstname.lastname@example.org.