Refund & Cancellation Policy

These Refund and Cancellation Policies are effective as of June 27, 2023.

Welcome to https://edvi.app/ (edvi). edvi is owned and operated by Yellow Lambda Technologies Private Limited (hereinafter referred to as “Company” / “We” / “Us” / “Our”), a company incorporated under the laws of India. We enable and facilitate the dissemination of education by way of bringing together in one platform student engagement, content delivery, administration tools and a wide range of services relating to education technology including the features on our Platform.

Our focus is complete customer satisfaction. Plans change! Emergencies come without an invitation. Sometimes people's mind just change. In the event, if there are any concerns and you required a refund, we are there to help you provided the reasons are genuine and proved after investigation. Please read the fine prints of each package/service before buying it, it provides all the details about the services or the product you purchase. Our Policy for the cancellation and refund will be as follows:

Cancellation / Refund Policy

The company does not entertain any refunds if the Monthly Plan is subscribed by the parents.

For Quarterly, Half-Yearly and Annual Plans : edvi allows refund of 80% of Fee on a pro rata basis, for unconsumed classes during the period enrolled by the student (For example – If the students enrolled for a 3 months on 1st of January for 36 hours of classes and if the student applies for refund after 12 classes then the Company shall refund for the unconsumed 24 hours of classes which shall be claimed by the student on or before 31st of March which will be the tenure of the batch). 20% cancellation fee will be levied on all refunds.

The Company shall not be liable for any refund, if the student does not attend the allotted classes within the stipulated tenure and does not claim for refund within the said tenure.

edvi will request you to share your bank account details where it can transfer the refund amount and such other documents (for international transactions), as may be required, to process the refund. All applicable refunds for unused classes shall be paid to the source account of the Customer from where the payment was originally made, within a period of thirty (30) days and as per FEMA guidelines.

Any refund request will take 30 working days to be processed.

The customer will be responsible for bearing all charges related to the refund of the fee.